How To Deal With PayPal Fraudulent Activity On Your Bank Account

This  morning I walked into a raft of emails in my work account.

I have my eBay and PayPal linked to works email as it’s the one I tend not to ignore and check most frequently.

Well, to say what I saw was a shock is an understatement.

Over the weekend I have been the victim of PayPal fraudulent activity and my bank account was lighter by £2,750!

I have to say I’m a tad pissed that PayPal didn’t see this as suspicious activity on an account that is only used to receive money, or the fact the address all the goodies were to be sent to was in central London and in the name of Syed Islam.

Yes, I know these things can happen, but come on guys, that is ridiculous!

PayPal are now investigating to prove it wasn’t me, not much of a task when I spent all day in the pub on Saturday paying on my debit card to the same account (I live in South Manchester), whilst Syed was treating half of London to Pizza Express at my expense.

Unless I’ve somehow discovered light-speed since I left work on Friday, I’d say that’s case closed your honour.

OK, rant over, let’s get on with what you should do if you ever notice PayPal fraudulent activity on your bank account.

If you spot PayPal fraudulent activity on your account

Call your bank

Call your bank and have them cancel any cards that are linked to your PayPal account and raise a fraud query.

Santander said they aim to resolve within 24 hours, but check with your bank to make sure it isn’t any longer.

If the cards are stopped, they cannot take anything else.

Speak to PayPal

You need to query the fraudulent activity with PayPal.

They will then investigate as to what has been going on.

In my case Syed had upgraded me to a business account, changed it to a business name and switched the address to London, so I couldn’t get into the account to change it all back myself.

At this point I lost my shizzle and told them to freeze the account, I can reactivate with my photo ID, however I’m unlikely to do so after this charade.

Change your password to something as hard to break as possible and never use it twice (as hard as that is these days).

Call the police

Syed, rather stupidly, forgot he was going to need an address to send all his goodies he bought from John Lewis with my money and it’s now with Her Maj’s constabulary.

Chances are the address will be a blag, but it’s worth a try to catch the thieving little toerag.

Final word

Regardless of whether my money is returned or not, it’s been a stressful situation that could have been avoided if the security was tighter at PayPal.

This would have looked suspicious to Stevie Wonder, let alone one of the worlds biggest money transfer services.

Thankfully I never took PayPal up on their offer of £2,000 credit that they bombard me with several times a week.

I’m equally thankful, or should that be lucky, that I removed both my credit cards from my account, or they would have had access to many thousands of pounds more.

PayPal, you really need to get your shizzle together. Fraudulent activity of that level really should flag a security alert.

Syed, I hope you fall on a big spike carrying back your aftershave and jewelry! 


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Thinking Thrifty

Thinking Thrifty

David Naylor is the editor of the Thinking Thrifty blog. An award winning personal finance and lifestyle blogger, he shows how it is possible to live extremely well for less.
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